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Should your business use an AI voice assistant?

by | Sep 7, 2026 | A.I., Productivity

Most businesses have a handful of phone calls that happen time and again. “What time do you open?” “Can I change my appointment?” “Has my order been dispatched?” “Can somebody call me back?” Of course, these are all normal questions for someone who doesn’t know the...

Here’s what’s new in Copilot Wave 3

by | Aug 24, 2026 | A.I., Productivity

If you use Microsoft 365 every day, you’ve probably noticed that Copilot hasn’t stood still. It’s been evolving in the background, gradually becoming more embedded in the way Word, Excel, Outlook and the rest of your tools work. Microsoft tends to roll these changes...

The risks of using unsupported software

by | May 12, 2026 | Productivity, Security

It’s surprisingly common for businesses to rely on software that’s no longer supported. Not because anyone chooses to take a risk. More often, the software has been around for years. It works, people are familiar with it, and replacing it never quite reaches the top...
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