Need Help?
You’ve come to the right place! Feel confident that your tech issues will be responded to promptly by someone on our team.
Remote Access Support
Please select the following “Start Remote Access” button to be connected to one of our great technicians.
Click “Start A Remote Session”
Click RUN when prompted to Run or Save.
Provide the technician the 9 digit code.
Click RUN when prompted to Run or Save.
Provide the technician the 9 digit code.
Create a Support Ticket
Please click the “Support Ticket” to request help. Please describe your issue in the email message that opens.
Submit a service request through email.
Access to the Client Portal
Our managed services clients can submit and view tickets in our client portal.
(username password needed)
Log into your client support portal.
QuickConnect: https://gcinc.rmmservice.com/connect/#/
Our Weekly Golden Bytes
Here are a few bytes of our tech tips videos. We hope you enjoy!
Enjoy more great weekly tech tips videos by visiting our YouTube channel, “Golden Bytes“.
